Frequently Asked Questions
Everything you need to know about Seabelle Yacht Services
1. What areas do you serve?
We operate in South Florida, including Miami, Fort Lauderdale, and Pompano Beach. We also offer services for charters in the Bahamas and select Caribbean destinations. Services in other locations may be available upon request.
2. What services do you provide onboard?
We offer full interior care, food and beverage service, table setting, cocktail mixing, turn-down service for multi-day charters, and continuous guest attention. Our goal is to create a luxurious and stress-free experience onboard.
3. Do you bring the food and drinks?
No, food and drinks are provided by the yacht owner, client, or private chef. We take care of serving everything beautifully and professionally.
4. Are you available for day charters or only multi-day trips?
Both! Whether it’s a one-day celebration or a multi-day charter, we tailor our services to fit the duration and needs of your trip.
5. Do you help with docking or lines?
Yes! We assist the captain with lines and fenders during arrival and departure to ensure smooth docking.
6. What is included in a multi-day charter service?
Daily bed-making, fresh towels, full interior upkeep, breakfast, lunch, dinner, and snack service (with food provided by the owner or client), cocktail and wine service, and evening turndown service.
7. What languages do you speak?
We speak English, Spanish, Dutch, and Papiamento.
8. How far in advance should I book?
We recommend booking at least 5–7 days in advance, especially during weekends and high season.
9. Are you available on short notice?
If we’re available, we’re happy to help! Contact us directly to check for same-day or next-day bookings.
10. How can I pay?
We accept Zelle, ACH transfers, credit/debit cards, and Cash App. Payment details will be shared at the time of booking.
11. How do I book your services?
You can reach out via our contact form, WhatsApp button, or phone. We’ll confirm availability and send you the booking details.
12. What is included in a day trip?
During a day charter, we provide light interior upkeep, food and beverage service (with items provided by the owner or client), table setting, cocktail mixing, and guest hospitality throughout the trip.
13. Where are you located?
Seabelle Yacht Services is based in Miami, Florida, proudly serving yachts throughout South Florida, the Bahamas, and the Caribbean.
14. What is your cancellation or refund policy?
We understand that plans can change. For cancellations made at least 72 hours in advance, we offer a full refund. Cancellations made within 72 hours of the scheduled service are non-refundable, but we’re happy to reschedule based on availability.
Still have questions?
Contact us directly for personalized assistance with your yacht service needs.